The allegations made in these complaints are unproven, are not at all times representative of all consumers’ experiences with Advantage, and will get have dated recommendations (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
“We have an installment bundle actually have a living determined percentage that was put up courtesy KHESLC, it withdraw XXXX from my checking account thirty day period and put they in membership number XXXX which continues that which you few days and has now while the XXXX out-of XXXX that it page I recently acquired XX/XX/XXXX so i shouldn’t be in the default XXXX XXXX”
I debated it back at my credit report and because I’d signed a binding agreement it said that it was genuine
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
I believe it are good predatory financing tactic whereby KHESLC may be able to boost accrued desire on mortgage with no training or intent of your borrower, as a way to enhance their funds
“We began getting calls off Kentucky degree once my personal dad died when you look at the XX/XX/XXXX. I stopped this new calls to start with then again decided I needed to clean up my borrowing from the bank and so i responded the phone. I assumed due to my mood after dad passed, this is the loan I’d a long time in the past. We even set upwards commission agreements on college and so i could pay-off good morning. Better when i try delivering higher on the my personal credit file seeking discover anything fixed I observed other fake activity to my credit file. Such as with a few other personal safety wide variety associated with my personal account. And various other accounts that were not exploit and just have due to the fact become eliminated while i look over my personal credit history We observed the institution which i in the first place got the loan was on the website in addition to account finalized. online payday loans Escondido CA Whilst I am looking at this Kentucky advanced schooling it reveals You will find actually generated repayments that i had not previous. It suggests I got the borrowed funds during the XXXX and that i performed maybe not rating that loan off one university during the XXXX. In addition achieved out to the college just in case they in the long run called myself right back, I had an extended dialogue with hello women regarding the my personal membership I inquired her to deliver myself the original documents of one’s financing where I got initially already been the mortgage for the business. I still have maybe not obtained you to paperwork through email address. She in addition to continued and on on the every process We would need to read, which in turn, I shared with her that was maybe not my financing. I’m not going to shell out that loan that isn’t mine I am taking action. I called and you will spoke which have a woman towards borrowing bureau who led me to contact you guys. Please assist me using this number since it is attending avoid me out of delivering my personal stimuli or anything else that will come from the federal government including my tax get back, ect. I really don’t are obligated to pay which loan, and i can be mount a copy from dos out-of my personal credit account. Then you may observe that I did not get this financing as well as have find all the fake pastime that was for the my account. Thank you so much for the time and I really hope in order to tune in to back in the near future.”
